Shipping policy
Shipping Policy
At Tick Trove, we aim to deliver your orders safely and as quickly as possible. Please review our shipping policy below before placing an order.
Order Processing
Orders are usually processed within 1–3 business days after payment is confirmed. Once your order has been processed and shipped, you will receive a confirmation notification.
Shipping Time
Delivery times may vary depending on your location and shipping carrier. Most orders are delivered within 5–15 business days. In some cases, delivery may take longer due to weather conditions, holidays, or other unexpected delays.
Shipping Fees
Shipping costs are calculated at checkout based on your location and the shipping method selected.
Order Tracking
When available, tracking information will be provided after your order has been shipped so you can follow the delivery progress.
Delays
While we do our best to deliver orders on time, we are not responsible for delays caused by shipping carriers, customs processing, or other external factors beyond our control.
Incorrect Address
Please make sure your shipping address is correct when placing an order. We cannot be responsible for orders delivered to an incorrect address provided by the customer.
Lost or Missing Packages
If you believe your package has been lost during shipping, please contact us and we will do our best to help locate the shipment.
Damaged During Shipping
If your order arrives damaged, please contact us as soon as possible and provide photos of the product and packaging so we can review the issue and assist you.
Contact
If you have any questions about shipping or your order, please contact our support team and we will be happy to assist you.