At Tick Trove, we want our customers to feel confident when shopping with us. If you are not satisfied with your purchase, please review our return and refund policy below.

30-Day Return Policy

You may request a return within 30 days of receiving your order.

To be eligible for a return:

• The product must be unused

• The item must be in its original condition

• The original packaging should be included

Damaged Products

If your product arrives damaged during shipping, please contact us as soon as possible with clear photos of the product and packaging. We will review the situation and try to assist you.

Items That Cannot Be Refunded

We cannot accept refunds if:

• The product is broken due to misuse or accidents after delivery

• The item has been used or altered

• The product is returned without contacting us first

Return Process

Before sending any product back, please contact our support team to request a return. Returns sent without approval may not be accepted.

Refund Process

After we receive and inspect the returned product, we will process your refund if it meets our return conditions. Refunds will be sent to the original payment method.

Shipping Costs

Shipping charges are generally non-refundable unless the product arrived damaged or there was an error with your order.

Contact

If you need help with a return or refund request, please contact our support team and we will be happy to assist you.